Website Migration
-
Q: Why do I have to transfer my website? What does web site migration consist of?
A: The website migration service offered by iPACKET is absolutely free of charge and consists of transferring all your web files, databases and emails from your present provider to your new web hosting account with us. We will also fine–tune all the settings necessary for your sites to be fully functional on our state–of–the–art cloud hosting platform.Our techs are fully capable of transferring just about any web site. With years of work experience in the industry, they’re well–versed in the inner workings of our web hosting platform, our Control Panel and all other commonly used Control Panels. For them, moving a custom–built app with a lot of custom libraries is as elementary as moving a simple WordPress–based weblog.
-
Q: How long will it take for my site to be migrated over to your platform?
A: We strive to perform all web site migrations as fast as possible. Even so, we do not have a set time frame for web site migrations. There are certain things that you have to take into account – the very size of your web site and the workload of our website migration staff, etc. We constantly try to implement each migration in under 48 hours. With less sizeable sites, our team typically manages to finish in under 24 hours.
-
Q: Do you need something from me before you start transferring my web site?
A: We’ll require the login details for your old hosting provider’s Control Panel as well as the website’s name (domain name).
-
Q: You will access delicate data. How can I be sure that you won’t abuse it?
A: Customer privacy is one of our paramount responsibilities – this is why, both our payment page and our CP login page are secured with enterprise–grade SSLs. We use security measures, which include, but are not limited to: physical, digital and managerial methods to secure the information that we receive online. And we’ve got a very detailed and rigid Privacy Policy, which specifies the types of information that we gather.
-
Q: What about downtime? Will my web site be offline?
A: Your site will work just like it did before with your former web hosting provider. When we have completed the transfer, your site will be configured to work on our system and we will ask you to preview it. If it is working properly, all you will need to do is change the name server resource records associated with your domain name. Your web site will be transferred to us without any downtime.
-
Q: Will my current hosting provider discover that I am leaving them?
A: Nah. Apart from your login credentials for the Control Panel, we will not require anything. We’ll never get in touch with your web hosting provider. They will not know anything about the migration either.
-
Q: Which hosting platforms do you support?
A: Yep. We support all conventional Linux–based web hosting platforms. We don’t support Windows–powered web hosting platforms, because we don’t provide Windows hosting solutions ourselves.We also don’t support proprietary site creation and administration user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.