1 hour ticket response
We are devoted to offering a quick and appropriate solution to each helpdesk ticket posted by a customer. Our seasoned customer service staff members will examine your situation and will think of the best solution. We offer a 1–hour response time guarantee for all technical support tickets. In reality, our average support ticket response time has proved to be twenty minutes.
An Exceptional Help Desk Support Service
Each member of our customer service team has many years of experience in the cloud web hosting realm and most of them have been with us for at least 5 years. They are all ready to answer all your requests in the most competent way possible.
An Easy–to–Navigate Help Center
Included in the Hosting Control Panel is an intuitive Help Center, which includes different information sources. You can browse through a constantly updated knowledge base featuring web hosting account administration articles and website management articles, watch the step–by–step video tutorials or take a gaze at the F.A.Q. library.
