Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center integrated into our Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed towards solving any common issue that you may face, they are contributed by our support team of qualified techs.

  • Top quality support service

  • Instructional Videos

  • For those who prefer to learn how to deal with a frequently encountered problem by watching an educational video, we have added a collection of video tutorials to our Hosting Control Panel. All the instructional video clips are short and easy to comprehend. They offer you step–by–step presentations of different web site management techniques.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock customer care service and a one–hour ticket response time guarantee. Our qualified tech support engineers will be available to you 24/7 to answer your inquiries and to take care of any issue that you may possibly come across. Just submit a trouble ticket from the Help Center section and we’ll reply immediately.