Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving quality support in good time is our main priority, so that we support each cloud web hosting plan with a 1–hour ticket resolution guarantee. At the time you supply a ticket or post an email, our client tech support team will do their best to supply the most appropriate solution to your situation and to offer information in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You could email us 24x7x365 with any query you’ve got about our offerings. We’ve employees on duty continuously to supply help whenever required. You can use the ticket system or post a message whenever you want, alternatively you can grab the phone or use the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a complete education base into the Control Panel so its possible to receive helpful step by step recommendations any time. Each section of the Control Panel possesses its own contextual support area showcasing a selection of how–to content articles. We have also made videos to offer you with a far better visual representation of the best way to accomplish any given task.