Risk–Free Cloud Web Hosting
With iPACKET, you will take advantage of a totally riskless cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are offered.
A 99.9% Server Uptime
We’ve built our cloud web hosting system using stable hardware and heavily customized software. Our sysadmins have installed a customized version of SELinux on all our physical servers in order to guarantee maximum protection and stability. We have set up several denial–of–service prevention tools along with highly efficient firewall software to make sure our network is impenetrable and secure.
All our cloud web hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, the guarantee remains the same.
A 99.9% Network Uptime
To be able to supply a quality web hosting service, you can barely rely on the default network configuration in a datacenter. We have set up our very own custom network in an attempt to ensure the very best connection speed with the rest of the world.
And because of this, no matter which data centers you choose: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not content with our hosting services, or if you find them insufficient, or if you decide that you require a VPS servers rather than a cloud hosting plan – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have complete control of your domain names even when you delete your web hosting account with us.
24/7 Technical Support
We have carefully handpicked each individual member of our 24x7 support department to make certain that we can offer you the best possible client support that you can get. Each of our tech support engineers has lots of years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. And they are available to you 24x7x365 – you’ll be able to reach them at any moment and they’ll respond to you as soon as possible.
Their average support ticket response time is below 20 minutes, whereas with many other hosting distributors you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. Regardless of what happens, your inquiries will be answered in under 1 hour.
