If you've ever had a cloud web hosting account in the past or you have dealt with any other kind of online service, you are probably aware from your personal experience that for some things it's better to consult with a live person on the phone rather than exchange tickets or email messages. If you want to find out more about a service before you order it or when something small needs to be made, for example, it will be easier and quicker to do it live. When you can get in touch with representatives over the phone, it's also very likely that you're dealing with a real web hosting supplier, not just a reseller. The level of support that you will get on the telephone differs between different suppliers - from general matters to dedicated tech support. Usually the majority of providers offer pre-sales assistance and 1st level phone support, while more complex tech issues are managed through e-mail and tickets.

Phone Support in Cloud Web Hosting

In case you decide to use one of our cloud web hosting, you will be able to get hold of our support team over the phone for 14 hrs every day. We will assist you in choosing the perfect package for your sites since we believe that it's better to discuss these matters with a live person. If you already own an account, we're able to help you with all your sales/billing questions and general matters, even with some tech situations that don't require a lot of time or escalation to a system administrator as it'll be more convenient to open a ticket for time-consuming troubles and have all the correspondence in a single place. We now have telephone numbers in the US, Great Britain and Australia, so you're able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hrs daily as part of the support services for each semi-dedicated server plan that we offer. Due to the fact that some issues are more difficult and time-consuming, you may need to open a support ticket if you experience such an issue, still for any billing, general or minor technical issues you can always call us and we will help you immediately in order to save you the time you will need to spend on creating a support ticket. Even if you do not have an account yet, you are able to find out if you can host your internet sites on our leading-edge cloud platform or you're able to receive any other general information about our semi-dedicated solutions. We have local phone numbers in the U.S.A., the UK and Australia plus an international number, so you are able to call the one which is closer to where you are.