If your website hosting supplier supplies live chat support, you can speak with an agent in real-time and learn useful info or get a problem resolved in a very timely manner. The key advantage of using chat as an alternative to calling to consult with a live person is that you will need only a computer with access to the world wide web, so that you won't pay any charges if you're in a different state or country. Furthermore, it'll be much simpler to copy and paste data for example domains, usernames or error messages i.e. details which are sometimes difficult to share with the other side on the telephone. The live chat is also a much quicker solution to contact your website hosting supplier's support team as compared to using a ticketing system. What's more, in the event that some situation requires a bit more time to be resolved, you can do something else entirely while you wait for assistance on the live chat, therefore you won't waste time - something that's not possible if you are on the phone.

Live Chat Support in Cloud Web Hosting

As a part of the support services that we provide for all our cloud web hosting, we've live chat support which is online 24x7, even on holidays. You're able to contact us regardless if you already own an account or not, as we can support you with all kinds of things, ranging from giving you general information about our solutions if you are not our client yet and you're interested in purchasing one of our packages, to helping you with installing an e-mail account in an email client. Part of the issues are more complicated and time-consuming, which means that you will have to use the ticketing system which is built-in our Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a number of things.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is accessible every single day, even on holidays and weekends. It's the best way to learn more details about our semi-dedicated servers if you do not have an account yet or to get some problem resolved if you're a client and our customer care agents will assist you right away regardless of the time of the day you join the chat. If you are hesitating which package is more suitable for your web sites, in case you need a piece of advice whether you should order a certain upgrade and how to order it or when you experience problems installing an email account on your computer system, you're able to contact us and we will give you the needed information without delay. Our live chat is online even after our telephone lines go off for the day, which means that if you have an account with us, you can be sure that you'll always benefit from instant help with any question or trouble that pops up.